Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account, including your name, email address, phone number, business details, and banking information. We also collect transaction data, device information, and usage analytics to improve our services.

• Personal identification information (name, email, phone)
• Business information (business name, registration number, address)
• Financial information (bank account details, transaction history)
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

Your information is used to provide and improve our payment services, process transactions, verify your identity, prevent fraud, and comply with legal obligations. We may also use your data to send service-related communications and updates about new features.

3. Data Storage and Security

We store your data on secure servers with industry-standard encryption. All sensitive financial data is encrypted at rest and in transit using AES-256 and TLS 1.2+ protocols. We conduct regular security audits and vulnerability assessments to protect your information.

4. Third-Party Services

We work with trusted third-party payment processors (9PSB, Bellbank) and service providers to deliver our services. These partners have access only to the information necessary to perform their functions and are contractually obligated to protect your data. We do not sell your personal information to third parties.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may request a copy of your data or ask us to restrict processing. To exercise these rights, contact us at support@volboo.com. We will respond to your request within 30 days.

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (subject to legal retention requirements)
• Right to restrict processing
• Right to data portability

6. Cookies

Volboo uses cookies and similar technologies to maintain your session, remember your preferences (such as theme settings), and analyze platform usage. Essential cookies are required for the platform to function. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: